Author: Ahmad Lala

Ahmad works in AI agent operations at G42. Before that, he spent 17 years working in communications and software development. He builds and maintains AI workflows in production daily and writes the blueprints he wishes someone had given him when he started. Every guide on this site is AI-assisted and human-tested. All articles reflect his personal opinions and thoughts and do not necessarily represent those of his employer (G42).

A practitioner framework for evaluating AI agents: a 21-point scorecard across 7 pillars (completion, accuracy, tool use, trajectory, reliability, latency/cost, safety), a three-test loop you can run in an afternoon, an interactive calculator, and a comparison of every major eval tool in 2026. Built for U.S. teams shipping agents at small and mid-sized companies.

Your company already has the answers — they’re just buried in scattered documents. This step-by-step blueprint shows you how to build an AI knowledge base from your internal docs using no-code tools like Notion AI and Google NotebookLM, with a technical RAG alternative for developer-led teams. Includes real case studies, an anti-hallucination framework, and field notes from production deployments.